Shipping policy

Shipping Policy

Effective Date: June 9, 2026

Thank you for shopping with ButterflyGigi! We are committed to processing and shipping your order as quickly as possible.

Processing Times

Most orders are processed within 5-10 business days. Custom and personalized items may require additional processing time depending on the complexity of the order.

Processing times do not include weekends or holidays.

-Expedited shipping does not expedite the order's preparation time.

Shipping Carrier

ButterflyGigi ships all orders through United States Postal Service (USPS).

Once your order has been shipped, you will receive a tracking number via email so you can monitor your package's delivery progress.

Shipping Rates

Shipping costs are calculated at checkout based on:

  • Package weight
  • Package dimensions
  • Shipping destination
  • Selected USPS shipping service

Any applicable shipping charges will be displayed before you complete your purchase.

Free shipping for orders total $75 or more, codes DO NOT combine.Ā 

Estimated Delivery Times

Delivery estimates begin after your order has been processed and shipped.

Typical USPS delivery times are:

  • USPS Ground Advantage: 2ā€“5 business days
  • USPS Priority Mail: 1ā€“3 business days
  • USPS Priority Mail Express: 1ā€“2 business days

Please note that these are estimates and are not guaranteed.

Delivery Time:
Estimated delivery times for each shipping method and destination per USPS.Ā  These are estimates and not guarantees.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered at checkout, please contact us immediately. Once an order has shipped, ButterflyGigi cannot guarantee address changes or package interception.

Additional shipping fees may apply if a package is returned due to an incorrect address.

Lost, Delayed, or Stolen Packages

Once an order has been accepted and scanned by USPS, delivery is the responsibility of the carrier.

ButterflyGigi is not responsible for:

  • Shipping delays caused by USPS
  • Weather-related delays
  • Carrier service interruptions
  • Lost or stolen packages marked as delivered

If you experience a delivery issue, we recommend contacting USPS directly and providing your tracking number.

Ā Butterflygigi is not responsible once placed in USPS possession.

Order Tracking

Tracking information will be emailed once your order ships.

Please allow up to 24 hours for tracking updates to appear within the USPS system.

International Shipping

At this time, ButterflyGigi currently ships within the United States only.

If international shipping becomes available in the future, this policy will be updated accordingly.

Damaged Packages

If your package arrives damaged, please contact us within 7 days of delivery and include:

  • Your order number
  • Photos of the damaged packaging
  • Photos of the damaged item(s)

We will review the issue and work with you toward a resolution.

Contact Us

Questions about shipping?

ButterflyGigi
Email: info@butterflygigi.com
Website: ButterflyGigi.com

Thank you for supporting ButterflyGigi! šŸ¦‹šŸ’• We appreciate your business and look forward to creating something special for you.