Terms of service

Terms & Conditions

Effective Date: June 9, 2026

Welcome to ButterflyGigi.com. By accessing or using this website, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase or using our services.

1. General Information

This website is operated by ButterflyGigi ("we," "our," or "us"). Throughout the site, the terms "we," "us," and "our" refer to ButterflyGigi.

By visiting our site and/or purchasing products from us, you agree to be bound by these Terms & Conditions.

2. Online Store Terms

By using this website, you represent that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • You will not use our products for any unlawful purpose.
  • You will not violate any applicable laws or regulations.

Any violation of these Terms may result in termination of your access to our website.

3. Products & Services

We strive to display product descriptions, images, colors, and details as accurately as possible. However, actual colors may vary depending on your device's display settings.

Because many ButterflyGigi products are handmade, custom-made, or personalized:

  • Slight variations may occur.
  • No two items are guaranteed to be exactly identical.
  • Product photos are intended as examples and may differ slightly from the final product.

We reserve the right to discontinue any product at any time.

4. Pricing & Payment

All prices are listed in U.S. Dollars (USD).

We reserve the right to:

  • Modify pricing without notice
  • Correct pricing errors
  • Refuse or cancel orders affected by pricing inaccuracies

Payment must be received before an order is processed and shipped.

5. Order Acceptance

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to:

  • Refuse any order
  • Limit quantities purchased
  • Cancel orders suspected of fraud or unauthorized activity

If an order is canceled after payment has been processed, a refund will be issued.

6. Personalized & Custom Orders

For custom or personalized items:

  • Customers are responsible for reviewing spelling, names, dates, and customization details before submitting an order.
  • ButterflyGigi is not responsible for customer-submitted errors.
  • Custom and personalized products may not be eligible for cancellation, return, or exchange once production has begun.

7. Shipping

Processing and shipping times are estimates and are not guaranteed.

ButterflyGigi is not responsible for delays caused by:

  • Shipping carriers
  • Weather conditions
  • Holidays
  • Incorrect addresses provided by customers

Customers are responsible for providing accurate shipping information.

8. Returns & Refunds

Please refer to our Return & Refund Policy for complete details.

In general:

  • Personalized and custom-made items are non-refundable unless damaged or defective.
  • Requests regarding damaged items must be submitted within 7 days of delivery.
  • Photos of damaged items may be required.

9. Intellectual Property

All content on ButterflyGigi.com, including:

  • Logos
  • Product designs
  • Graphics
  • Images
  • Text
  • Website content

is the property of ButterflyGigi and may not be copied, reproduced, distributed, or used without written permission.

10. User Content

If you submit reviews, photos, comments, or other content to us:

  • You grant ButterflyGigi permission to use, display, and share that content for marketing and promotional purposes.
  • You confirm that you own or have permission to share the content.

11. Limitation of Liability

To the fullest extent permitted by law, ButterflyGigi shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website
  • Purchase of our products
  • Delayed shipments
  • Website interruptions

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

12. Indemnification

You agree to indemnify and hold ButterflyGigi harmless from any claims, damages, liabilities, costs, or expenses resulting from your violation of these Terms & Conditions.

13. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of the State of California, without regard to conflict of law principles.

14. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.

15. Contact Information

For questions regarding these Terms & Conditions, please contact:

ButterflyGigi
Email: info@butterflygigi.com
Website: ButterflyGigi.com